Privacy Policy

Effective Date: June 2026

Reefresh Pond & Reef Management

Reefresh Pond & Reef Management (“Reefresh,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information submitted through our website, service request forms, and client portal.

Information We Collect

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Service address
  • Information about your pond, aquarium, or water feature
  • Photos or documents you choose to submit

We may also collect basic website usage information, such as browser type, device information, and IP address for website security and analytics purposes.

How We Use Your Information

We use the information you provide to:

  • Respond to service inquiries
  • Schedule appointments
  • Prepare estimates and proposals
  • Provide ongoing pond, aquarium, and water feature services
  • Send appointment reminders and service communications
  • Process invoices and payments
  • Improve our website and customer experience

We do not sell your personal information to third parties.

Client Portal and Third-Party Services

Reefresh utilizes trusted third-party service providers, including Jobber, to manage scheduling, estimates, invoicing, payments, and client communications.

Information submitted through the Client Portal may also be subject to the privacy policies of those service providers.

Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

You may disable cookies through your browser settings, though some website features may not function properly.

Data Security

We take reasonable measures to protect the information you provide. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Reefresh Pond & Reef Management

Phone: (657) 571-7333

Email: info@reefresh.com

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page wiht an updated effective date.